Shipping Policy
Choose some delicious fish
Proceed with online Checkout
Order gets sent 2 Day Shipping
Enjoy your Alaskan Seafood!
2 Day Shipping Schedule: Monday – Thursday
Because we want your seafood to get to you still frozen, we always use 2 Day Shipping. When the weather is hot, we may need to ship overnight, but during the colder months, your seafood will keep cold longer and can be shipped 2 day.
If you place your order by NOON, it will typically get sent out that day and you should receive it in 2 days. If you place it any later in the day, it will get shipped the next day. You should receive an email once it has shipped that includes a tracking link so you can keep up with the location of your fish. (Note: 2 day shipping has been known to occasionally arrive early or late. We cannot guarantee that it will always be exactly 2 days as this is dependent on the shipping company.)
Please ensure someone will be there to take in the package and immediately place your fish in the freezer.
Because delivery in inconsistent on Saturdays and Sundays, we avoid sending frozen orders on the weekend. To ensure your 2-day shipping doesn’t get stuck in a warehouse on a weekend, we only ship orders Monday through Thursday.
Orders placed on a weekend will be shipped the following Monday.
NOTE: If your circumstances require a specific delivery day, please contact us and we can usually accommodate.
Restrictions: We ship to the contiguous US only. We do not ship to PO Boxes.
Packaging:
We take great care to ensure your frozen seafood is protected during shipping. We pack the frozen fish into an insulated foam cooler and surrounded it with gel ice packs. We then immediately drop it off to be shipped. It is possible for some partial thawing to occur, and your fish will still be fine.
Shipping Rates
We are happy to give you low prices on your seafood and also want to get your order to you as economically as possible. Our shipping rates are not inflated, but are the rates straight from UPS. We do add a small $10 charge to the rates to recover some of our costs of packaging.
For bulk seafood orders (over 40 pounds), please send your order through phone or email and we will try to get you the best rate possible.
Air Cargo Shipping:
If you live near a major airport, we can ship your order via air cargo. This is cheaper than ground shipping and makes sense if you live far from Washington and have a large order. You will need to be able to pick up your order at the airport upon arrival. Please contact us to discuss this option.